OUR ADMINISTRATOR TEAM

At Pivot Point Counseling, we recognize that outstanding care involves more than just therapy. Our dedicated administrative team is essential to this commitment, working tirelessly to ensure a seamless and stress-free experience for you. From handling scheduling and billing to providing warm, professional support, they are the backbone of our operations, playing a crucial role in supporting your therapeutic journey.

Meet the individuals who make it all happen. Our administrative team members are not just efficient; they are the heart of our practice, ensuring that every aspect of your experience with us is smooth and caring. Their dedication is a cornerstone of the exceptional service we offer, making your journey with us both therapeutic and effortlessly managed.

  • Allie Forrester

    ADMINISTRATIVE MANAGER

    Hi there! My name's is Allie and I am the Intake Coordinator here at Pivot Point. I started here after getting my Bachelors in Psychology. I am a movie lover, avid reader, and I love to help others! I also enjoy traveling, music, and spending time with my family, friends and our three puppies. ​ ​

  • Alyssa Mullins

    INTAKE ASSISTANT

    Hi, I'm Alyssa. I'm currently in school for my Associates Degree in Biology but am considering switching to Psychology. I'm originally from Illinois but moved to Maryland not too long ago. I love horror movies, rom-com books, cats, and sushi! If I'm not working, I'm in class, hanging out with friends, or watching tiktoks.

  • Ania Harris

    ADMINISTRATIVE ASSISTANT

    Hey, my name is Ania. I am blind and currently working to earn my associates in psychology, which I will have in the Fall. I'm originally from Frederick, MD, but moved up here for better opportunities. I came to Pivot Point from Amazon; however, I wanted a job that fit in more with my interest. If I'm not working, I'm most likely trying to help other people with their problems, doing schoolwork, eating candy, listening to music, visiting my family in Frederick or shopping for clothes.

  • Shanna Jay

    Shanna Jay

    ADMINISTRATIVE ASSISTANT

    My name is Shanna Jay, the newest addition to Pivot Point. I am a retired professional with over 30 years of hands-on customer service experience. Originally from California, I lived and worked in Maryland for 25 years. After retiring and spending 3 years living fulltime in my truck camper named Serenity, exploring the country, I am back in Maryland. I love travel and seeking new life experiences! I am truly excited to be joining the team at Pivot Point and I look forward to working with each of you!

  • Tatiana Gonzalez

    ADMINISTRATIVE ASISTANT

    Hello! My name is Tatiana and I'm so excited to be here at Pivot Point! I’m fairly new to Maryland as I moved here around 5 years ago from New Jersey. I have my Associates Degree in Business Administration, and I hope to move forward with my education in the human resources field. In my free time I enjoy watching scary movies, reading books on my new Kindle, and relaxing with my pets. I have a deep love for all animals and insects of all sizes, my newest pet being my jumping spider named Sprinkle!"